Listening practice
Checking In at a Hotel: A2 Listening
A guest checks in and asks about breakfast, Wi-Fi and check-out.
- Age
- Ages 13+
- Level
- A2
- Skill
- Listening
- Time
- 20 min
- Format
- Interactive
- Listening
- Dialogue
The voice is your device's built-in speech synthesis, not a recording, so it sounds different on every phone, tablet and computer. Dialogues use two voices where the device has them. The transcript is always one tap away.
1. Before you listen
Read the question, then listen to the whole script once and choose the answer.
2. Listen
Play the whole script or one line at a time. Try the questions before you open the transcript.
Transcript
- Receptionist:Line 1 · Transcript hidden
- Guest:Line 2 · Transcript hidden
- Receptionist:Line 3 · Transcript hidden
- Guest:Line 4 · Transcript hidden
- Receptionist:Line 5 · Transcript hidden
- Guest:Line 6 · Transcript hidden
- Receptionist:Line 7 · Transcript hidden
- Guest:Line 8 · Transcript hidden
- Receptionist:Line 9 · Transcript hidden
- Guest:Line 10 · Transcript hidden
- Receptionist:Line 11 · Transcript hidden
- Guest:Line 12 · Transcript hidden
- Receptionist:Line 13 · Transcript hidden
- Guest:Line 14 · Transcript hidden
- Receptionist:Line 15 · Transcript hidden
3. Listen for detail
Listen again and answer the five questions.
4. Dictation
Play each sentence and type the missing words. Capital letters and punctuation don't matter.
- 1.A double room for .
- 2.Can I , please?
- 3.Breakfast is from seven to ten in the restaurant on the .
- 4.Check-out is at .
- 5.But you can here after that if you want.
5. Your turn to speak
Role-play: one of you is a hotel receptionist, the other is a guest. The guest asks three questions about the hotel, for example about breakfast, parking or the gym.
Printable worksheet
The tasks, the transcript and an answer key on a separate page.
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Name: ______________________ Date: ____________
A. Before you listen
Where are the two speakers?
- ☐ a) At an airport
- ☐ b) In a restaurant
- ☐ c) At a hotel reception desk
B. Listen for detail
- How many nights is Mr Kim staying?☐ a) Two☐ b) Three☐ c) Four
- Which floor is his room on?☐ a) The second floor☐ b) The ground floor☐ c) The first floor
- Where is breakfast?☐ a) In his room☐ b) In the restaurant on the ground floor☐ c) In a café next door
- Guests have to pay for the Wi-Fi.☐ a) True☐ b) False
- Mr Kim can leave his bags at the hotel after check-out.☐ a) True☐ b) False
C. Dictation: write the missing words
- A double room for .
- Can I , please?
- Breakfast is from seven to ten in the restaurant on the .
- Check-out is at .
- But you can here after that if you want.
D. Speaking
Role-play: one of you is a hotel receptionist, the other is a guest. The guest asks three questions about the hotel, for example about breakfast, parking or the gym.
Transcript
Receptionist: Good afternoon. Welcome to the Harbour Hotel.
Guest: Hello. I have a reservation. My name's Daniel Kim.
Receptionist: Let me check. Yes, Mr Kim. A double room for three nights. Is that right?
Guest: Yes, that's right.
Receptionist: Can I see your passport, please?
Guest: Here you are.
Receptionist: Thank you. You're in room two one four, on the second floor. The lift is just over there.
Guest: Thanks. What time is breakfast?
Receptionist: Breakfast is from seven to ten in the restaurant on the ground floor.
Guest: And is there Wi-Fi in the room?
Receptionist: Yes, and it's free. The password is on this card.
Guest: Great. One more question. What time do I need to check out?
Receptionist: Check-out is at eleven o'clock. But you can leave your bags here after that if you want.
Guest: That's very helpful. Thank you.
Receptionist: You're welcome. Here's your key. Enjoy your stay!
Key phrases are in bold.
Answer key
- A. c) At a hotel reception desk
- B. 1 b) Three · 2 a) The second floor · 3 b) In the restaurant on the ground floor · 4 b) False · 5 a) True
- C. 1 three nights · 2 see your passport · 3 ground floor · 4 eleven o'clock · 5 leave your bags