قائمة كلمات · المراهقون والكبار
عبارات الإيميل بالإنجليزي والطلبات المهذبة
ابدأ واطلب واعتذر وأرفق وأنهِ رسالتك دون أن تبدو فظًّا أو متكلفًا.
- العمر
- من 13 سنة فأكثر
- المستوى
- B1–C1
- المهارة
- المفردات
- الصيغة
- تفاعلي
- الكتابة والنقاش
- 25 كلمة
تدرب
ثلاث طرق لتعلّم القائمة. لا يُحفظ شيء، فابدأ من جديد متى شئت.
تعلّمت 0 من 25
I'm writing to…
عبارة
القائمة
المس رمز السمّاعة لتسمع كل كلمة.
I'm writing to…
عبارة · B1
a common way to start an email and say why you are writing
I'm writing to ask about the dates of the summer course.
الترجمة: أكتب إليكم بخصوص…
Could you possibly…?
عبارة · B1
a very polite way to ask someone to do something
Could you possibly send me the file again? I can't open it.
الترجمة: هل يمكنكم من فضلكم…؟
Would you mind…?
عبارة · B1
a polite way to ask someone to do something; followed by an -ing form
Would you mind checking these figures before Friday?
الترجمة: هل تمانع أن…؟
I was wondering if…
عبارة · B2
a gentle, indirect way to ask for something
I was wondering if we could move the meeting to Thursday.
الترجمة: أودّ أن أستفسر عمّا إذا كان…
Please find attached…
عبارة · B2
a formal way to say that a file comes with the email
Please find attached the invoice for March.
الترجمة: تجدون في المرفقات…
Thank you for getting back to me
عبارة · B1
a polite way to thank someone for replying
Thank you for getting back to me so quickly.
الترجمة: شكرًا لردّكم
I look forward to hearing from you
عبارة · B1
a formal way to end an email when you want a reply
I look forward to hearing from you soon.
الترجمة: أتطلع إلى ردّكم
Kind regards
عبارة · B1
a polite, slightly formal way to end an email, before your name
Thank you again for your help. Kind regards, Anna Novak
الترجمة: مع خالص التحية
Dear Sir or Madam
عبارة · B1
a formal way to start an email when you do not know the person's name
Dear Sir or Madam, I would like to complain about my recent order.
الترجمة: السادة الكرام
With reference to…
عبارة · B2
a formal way to say what your email is about
With reference to your email of 3 May, I can confirm the booking.
الترجمة: بالإشارة إلى…
I'm afraid that…
عبارة · B1
a polite way to give bad news
I'm afraid that we can't offer a refund on sale items.
الترجمة: للأسف…
Could you let me know…?
عبارة · B1
a polite way to ask for information
Could you let me know when you're free next week?
الترجمة: هل يمكنكم إخباري…؟
Just a quick reminder that…
عبارة · B1
a friendly way to remind people about something
Just a quick reminder that the office is closed on Monday.
الترجمة: تذكير سريع بأن…
Sorry for the delay in replying
عبارة · B1
a polite way to apologise for answering late
Sorry for the delay in replying. I've been away all week.
الترجمة: أعتذر عن التأخر في الرد
As discussed…
عبارة · B2
used to refer to something you talked about earlier
As discussed on the phone, I'm sending you the updated plan.
الترجمة: كما اتفقنا…
I would appreciate it if…
عبارة · B2
a formal, polite way to ask for something
I would appreciate it if you could reply by Friday.
الترجمة: سأكون ممتنًّا لو…
Please don't hesitate to contact me
عبارة · B2
a polite way to say people can ask you for help
If you have any questions, please don't hesitate to contact me.
الترجمة: لا تترددوا في التواصل معي
Apologies for any inconvenience
عبارة · B2
a formal way to say sorry when something causes problems for people
Our website will be down tonight. Apologies for any inconvenience.
الترجمة: نعتذر عن أي إزعاج
I'd like to confirm…
عبارة · B1
used to say officially that something is agreed or booked
I'd like to confirm my booking for 12 June.
الترجمة: أودّ أن أؤكد…
Could we arrange…?
عبارة · B1
a polite way to suggest planning a call or meeting
Could we arrange a call for early next week?
الترجمة: هل يمكننا ترتيب…؟
Following our conversation…
عبارة · B2
used to refer to a talk you had with someone before writing
Following our conversation yesterday, here is the information you asked for.
الترجمة: استكمالًا لحديثنا…
I'm happy to help
عبارة · B1
a friendly way to offer more help
If you need anything else, I'm happy to help.
الترجمة: يسعدني أن أساعد
Best wishes
عبارة · B1
a friendly way to end an email, before your name
Have a lovely weekend! Best wishes, Tom
الترجمة: أطيب التمنيات
To whom it may concern
عبارة · C1
a very formal opening for a letter to someone whose name you do not know, often an official document
To whom it may concern: this letter confirms that Ms Lee worked here from 2019 to 2024.
الترجمة: إلى من يهمه الأمر
Thanks in advance
عبارة · B1
a friendly way to thank someone for something they will do for you
Thanks in advance for your help with this.
الترجمة: شكرًا مقدَّمًا
استخدمها: نشاط محادثة
لأزواج أو مجموعات صغيرة، نحو عشر دقائق. التعليمات بالإنجليزية وجاهزة لطلابك.
Phone version. Work in pairs. Each situation below is usually an email; this time, say it. A makes the request politely using a phrase from the list; B answers and asks one question. Then swap.
- Ask a colleague to send you a file again.
- Ask your manager if you can move a meeting to Thursday.
- Tell a customer that their order will be late and apologise.
- Remind your team about a deadline on Friday.
- Thank someone for a quick reply and confirm a booking.
ورقة عمل للطباعة
صفحة واحدة فيها التوصيل وملء الفراغات ونشاط المحادثة، ومفتاح الإجابات في صفحة مستقلة.
موارد ذات صلة
خطة درس · 45 دقيقة
وحدة الروتين اليومي: دروس إنجليزية للكبار
المضارع البسيط في بيئته الطبيعية: أيام حقيقية وعادات حقيقية وفروق صغيرة تصنع الحديث.
خطة درس · 45 دقيقة
وحدة الصحة: دروس إنجليزية للكبار
وصف الأعراض مهارة حياتية حقيقية. اقرنها بلغة النصيحة وحديث صريح عن العادات الصحية.
Name: ______________________ Date: ____________
A. Match each word with its meaning.
- 1. I'm writing to… ____
- 2. Would you mind…? ____
- 3. Please find attached… ____
- 4. I look forward to hearing from you ____
- 5. Dear Sir or Madam ____
- 6. I'm afraid that… ____
- 7. Just a quick reminder that… ____
- 8. As discussed… ____
- 9. Please don't hesitate to contact me ____
- 10. I'd like to confirm… ____
- a) a formal way to start an email when you do not know the person's name
- b) used to say officially that something is agreed or booked
- c) a formal way to end an email when you want a reply
- d) a polite way to say people can ask you for help
- e) used to refer to something you talked about earlier
- f) a polite way to give bad news
- g) a polite way to ask someone to do something; followed by an -ing form
- h) a formal way to say that a file comes with the email
- i) a common way to start an email and say why you are writing
- j) a friendly way to remind people about something
B. Complete the sentences with words from the box.
Apologies for any inconvenience · Could we arrange · Could you let me know · Could you possibly · I was wondering if · I would appreciate it if · Kind regards · Sorry for the delay in replying · Thank you for getting back to me · With reference to
- 1. send me the file again? I can't open it.
- 2. we could move the meeting to Thursday.
- 3. so quickly.
- 4. Thank you again for your help. , Anna Novak
- 5. your email of 3 May, I can confirm the booking.
- 6. when you're free next week?
- 7. . I've been away all week.
- 8. you could reply by Friday.
- 9. Our website will be down tonight. .
- 10. a call for early next week?
C. Use it: speak
Phone version. Work in pairs. Each situation below is usually an email; this time, say it. A makes the request politely using a phrase from the list; B answers and asks one question. Then swap.
- Ask a colleague to send you a file again.
- Ask your manager if you can move a meeting to Thursday.
- Tell a customer that their order will be late and apologise.
- Remind your team about a deadline on Friday.
- Thank someone for a quick reply and confirm a booking.
Answer key
A. 1i · 2g · 3h · 4c · 5a · 6f · 7j · 8e · 9d · 10b
- B.
- 1. Could you possibly
- 2. I was wondering if (also: I would appreciate it if)
- 3. Thank you for getting back to me
- 4. Kind regards (also: Best wishes)
- 5. With reference to
- 6. Could you let me know
- 7. Sorry for the delay in replying
- 8. I would appreciate it if (also: I was wondering if)
- 9. Apologies for any inconvenience
- 10. Could we arrange